Privacy Policy
Last updated: February 21, 2026
Who We Are
PILLAR Creative LLC ("PILLAR," "we," "us," or "our") is a strategic communications and marketing agency based in Arlington, Virginia. This Privacy Policy explains how we collect, use, and protect information when you visit our website at pillargroup.co.
Information We Collect
Information you provide directly
When you use our contact form, submit a contractor application, or register for the Co-Op program, you may provide information such as your name, email address, phone number, organization name, and details about your work or inquiry. We only collect what you choose to share with us.
Scheduling
When you book a call through our website, you are directed to Calendly, a third-party scheduling platform. Information you provide through Calendly is governed by Calendly's Privacy Policy. We receive your name, email, and any information you include when booking.
Analytics
We use Google Analytics to understand how visitors use our website. This collects anonymized data such as pages visited, time spent on site, referring sources, and general geographic region. Google Analytics uses cookies to collect this information. No personally identifiable information is collected through analytics. You can learn more about how Google uses data at Google's Privacy & Terms page.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests submitted through our contact form
- Schedule and prepare for meetings
- Review contractor applications and Co-Op registrations
- Understand how our website is used so we can improve it
- Communicate with you about projects, services, or your application
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
Our website uses cookies through Google Analytics to collect anonymized usage data. You can control or disable cookies through your browser settings. Disabling cookies will not affect your ability to use our website.
Third-Party Services
Our website uses the following third-party services that may collect information:
- Squarespace (website hosting and contact forms)
- Google Analytics (website analytics)
- Calendly (scheduling)
- Monday.com (contractor applications)
Each of these services has its own privacy policy governing how it handles your data.
Data Security
We take reasonable measures to protect the information you provide to us. Our website is served over HTTPS and hosted on Squarespace's secure infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us at eddie@pillargroup.co. We will respond within a reasonable timeframe.
Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, contact us at:
PILLAR Creative LLC
eddie@pillargroup.co
Terms of Service
Last updated: February 21, 2026
Agreement to Terms
By accessing or using the PILLAR Creative LLC ("PILLAR," "we," "us," or "our") website at pillargroup.co, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
Use of This Website
This website is provided for informational purposes about PILLAR's services, contractor network, and referral program. You agree to use this website only for lawful purposes and in a manner that does not infringe upon or restrict anyone else's use of the site.
Intellectual Property
All content on this website, including text, design, graphics, logos, images, and code, is the property of PILLAR Creative LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written permission.
Client Work and Case Studies
Case studies, portfolio examples, and client work displayed on this website are shown with permission. They represent work completed for specific clients under specific agreements and should not be taken as a guarantee of identical results for other engagements.
No Professional Advice
The content on this website is for general informational purposes only. Nothing on this site constitutes professional advice in communications, marketing, legal, financial, or any other field. For advice specific to your situation, please contact us directly or consult an appropriate professional.
Third-Party Links
Our website contains links to third-party websites and services, including Calendly, Google Drive, and social media platforms. We are not responsible for the content, privacy practices, or terms of service of these external sites.
Contractor Applications and Co-Op Registration
Submitting a contractor application or Co-Op registration through our website does not create a contractual relationship with PILLAR. Any contractor engagement or Co-Op membership is subject to a separate written agreement between you and PILLAR Creative LLC.
Accuracy of Information
We make reasonable efforts to ensure the information on this website is accurate and current. However, we do not warrant that all content is complete, accurate, or up to date. Service descriptions, program details, and other information may change without notice.
Limitation of Liability
PILLAR Creative LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use this website. This website is provided "as is" without warranties of any kind, either express or implied.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the website shall be resolved in the courts located in Arlington County, Virginia.
Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact
If you have questions about these Terms of Service, contact us at:
PILLAR Creative LLC
eddie@pillargroup.co